Telegram FAQ

I don't receive any notifications. What should I do?

You only receive notifications from bots you are tracking. Send /register to see which of your bots are tracked. If a bot shows ○ Not tracking, send /bots and tap its name to turn tracking on.

Also make sure you haven't muted or blocked the QuantiX Telegram Bot chat in Telegram.

The bot says my invite token is invalid or expired.

Invite links for private trading bots are valid for 24 hours. Ask the bot's owner to send /getinvite and share a new link with you.

The bot says a Marketplace bot requires a purchase.

Some Marketplace bots are only available on Telegram to their subscribers. Subscribe to the bot in the Marketplace first and then open its Telegram link again. See How to Use Marketplace for Copy Trading.

The bot says I'm already registered to this bot.

You are already connected to this trading bot, so you don't need to join again. Send /register to see all your bots.

Who becomes the owner of my bot on Telegram?

The first person who joins a trading bot on Telegram becomes its owner. That's why you should always connect your own bot to Telegram yourself before sharing its link with anyone else. See Connecting a Bot to Telegram.

Why can't I use /getinvite, /subscribers, or /kick?

These commands are only available to owners of trading bots. If you joined a bot using someone else's invite link, you are a guest of that bot.

The bot says I have made too many report requests.

The number of reports you can request in a short time is limited. Wait for the number of seconds shown in the message and try again.

A report for one of my bots didn't arrive.

If you requested a report for several bots at once, the bot tells you if some of them ran into problems. Those bots may be skipped. Try requesting the report for that bot on its own, for example /profit My BTC Bot.

Does disconnecting a bot from Telegram stop my trading bot?

No. Sending /unregister only stops the Telegram notifications and reports for that bot. Your trading bot keeps running on QuantiX as usual.

Is it safe to share my bot's invite link?

Yes. The people you invite can only see your bot's notifications and reports. They can't access your QuantiX account, your exchange account, or your bot's settings. You can remove anyone at any time with /kick. See Sharing Your Bot on Telegram.